Fireflies vs Otter

Our Verdict

Both automatically join your Zoom, Google Meet, or Teams calls, record everything, and produce transcripts with AI summaries. The difference is what happens after the meeting. Fireflies pushes meeting data outward. Its CRM integrations (HubSpot, Salesforce, Pipedrive) automatically log call notes, and its API lets you build custom workflows. The AskFred AI assistant can answer questions about past meetings across your entire conversation history. For consultants who need meeting insights connected to their CRM and project management tools, Fireflies is the more integration-friendly choice. Free tier includes unlimited transcription with limited AI summaries. Pro plan is $10/month. Otter focuses on the real-time experience. Live transcription during meetings means you can read along, highlight key moments, and add comments as the conversation happens. Otter Chat lets you ask questions about the meeting in real time. The collaboration features — shared notes, assigned action items — make it better for team-based consulting. Free tier gives 300 minutes/month. Pro plan is $10/month. For solo consultants: the tools are close to equivalent. Both transcribe accurately, both generate useful summaries, both cost the same. Pick based on your workflow: Fireflies if you want meeting data pushed to your CRM automatically, Otter if you want better real-time collaboration during calls. Most solo consultants will be well-served by either tool's free tier for occasional use, upgrading to Pro ($10/month) only when client meetings become a daily occurrence.